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Shipping & Returns

Shipping Policy

We process all orders within 1–3 business days.

Once shipped, your order will typically arrive within 3–8 business days across the United States.

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You will receive a tracking number via email as soon as your order is dispatched.

We currently ship within the United States only.

Return & Exchange Policy

We offer a 30-day money back guarantee.

If you're not satisfied with your purchase, you can request a refund within 30 days of receiving your order.

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To be eligible for a return:

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  • The item must be unused and in its original condition

  • You must provide proof of purchase

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To start a return, please contact us at:


dogatshop@hotmail.com

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Damaged or Incorrect Items

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If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos, and we’ll make it right.

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